NPS
CALCULATOR
Calculate Net Promoter Score from promoter, passive, and detractor counts without opening a spreadsheet.
Score Inputs
How to Read NPS
Excellent. Advocacy is strong and detractors are relatively contained.
Positive overall, but the experience can still be differentiated further.
Detractors outnumber promoters. Use comments and follow-up interviews to find the main friction.
Loyalty Snapshot
NPS Calculator
Respondents who are highly likely to recommend you.
Neutral respondents who are satisfied but not enthusiastic.
Respondents who are more likely to warn others away.
A very strong NPS. You have a large promoter base and comparatively few detractors.
NPS is a directional benchmark, not a complete customer health model. Pair it with verbatim feedback for context.
Export / Save
Export a clean NPS scorecard for deck recaps, customer experience reviews, or team updates.
WHY USE THIS NPS CALCULATOR?
Promoters vs Detractors
Break the audience into the exact buckets behind the NPS formula
Live Net Score
See the final score update immediately as counts change
Shareable Scorecard
Export a clean snapshot for customer experience reviews and recaps
Simple Benchmarking
Use the built-in guidance to interpret positive, neutral, and negative territory
No Spreadsheet Needed
Run quick CX checks in a browser without formulas or setup
Team-Friendly Output
Present promoter, passive, and detractor shares in one readable frame